All services provided by our store are owned and operated by our company, located at Şerifali Mahallesi Bayraktar Bulvarı No:21A ÜMRANİYE/İSTANBUL
Our company may collect personal data for various purposes. Below, we describe how and what type of personal data is collected, and how this data is protected.
Through membership or filling out various forms and surveys on our store, personal information (such as name, company information, phone number, address, or email addresses) is collected as a necessity of the business.
Our company may send campaign information, new product updates, and promotional offers to customers and members from time to time. Members can choose to receive or not receive such information when signing up, and can change this choice later in the account information section after logging in or through the link in the notification message they receive.
Personal information transmitted electronically by our members during the approval process via the store or email will not be disclosed to third parties outside the purposes and scope defined by our "User Agreement."
To identify system issues and quickly resolve any problems or disputes related to the services provided, our company records and uses members' IP addresses. IP addresses may also be used to identify users generally and gather comprehensive demographic information.
Our company may use the information requested or provided directly for direct marketing purposes by itself or by parties with whom it collaborates, beyond the purposes and scope defined by the Membership Agreement. Personal information may also be used to contact the user if necessary. Information requested by our company or provided by users, or information related to transactions on our store, may be used by our company and collaborating parties for statistical evaluations, database creation, and market research, even beyond the purposes and scope defined by the "Membership Agreement," without disclosing the identity of our members.
Our company is committed to keeping confidential information strictly private and considers it a duty to protect this confidentiality. We take all necessary measures and show the required care to prevent the public disclosure, unauthorized use, or disclosure to third parties of any part of the confidential information.
Our company prioritizes the security of credit card holders making purchases on our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things to look for to ensure you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only as part of the sales transaction process and according to the instructions you provide. Information related to the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card's usability is confirmed, the transaction continues. Since no information about the card is visible or stored by us, the risk of third parties accessing this information is prevented.
For orders placed online using credit cards, the reliability of payment/invoice/delivery address information is checked against Credit Card Fraud. Therefore, first-time customers on our shopping sites must have their financial and address/phone information verified before their orders can proceed to the supply and delivery stages. If necessary, the credit card holder or the relevant bank will be contacted to verify this information. You can only access and change all the information you provided when signing up. If you securely protect your membership login details, others cannot access or change your information. For this purpose, membership transactions are conducted within a 128-bit SSL security area, an internationally unbreakable encryption standard.
Credit card information sent to us via mail order method will be kept confidential according to our privacy principles. This information will be retained for 60 days against possible credit card disputes with the bank and then destroyed. If an amount other than the approved mail order form amount is charged to your card, you can naturally dispute this with the bank, which eliminates any risk.
Our store may provide links to other sites within the website. Our company is not responsible for the privacy practices and content of these sites accessed through these links. Advertisements on our site are distributed to users through our advertising partners. The Privacy Policy Principles in this agreement only apply to the use of our store and do not cover third-party websites.
Our company may disclose user information to third parties in the following limited cases, outside the provisions of this "Privacy Policy." These situations are limited to:
Compliance with legal obligations imposed by laws, decrees, regulations, and other legal authorities;
To fulfill and implement the requirements of the "Membership Agreement" and other agreements with users;
When requested by authorized administrative and judicial authorities for the conduct of an investigation or inquiry;
When it is necessary to provide information to protect the rights or security of users.
Do not include your credit card number or passwords in emails sent to our Customer Service regarding any of your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted through emails under any circumstances.
Our company may obtain information about users and their use of the website using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. They help facilitate the use of the Internet by storing site status and preferences.
Technical communication files help obtain statistical information about how many people visit the site, the purpose and frequency of visits, and how long users stay on the site. They assist in generating dynamically tailored user pages and content. They are not designed to collect data from your email or other personal information. Most browsers are initially designed to accept technical communication files, but users can adjust their settings to block or receive warnings about such files.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending it to users via email. Changes to the Privacy Policy will take effect from the date they are published.
For any questions or suggestions about our privacy policy, please email us at info@muujizacosmetics.com. You can reach our company using the contact information below.