"muujizacosmetics.com" Delivery & Return Policy CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS GENERAL:

  1. Via the website you are using If you order electronically, you will receive the preliminary information form and distance sales information provided to you. You are deemed to have accepted the agreement.

  2. Buyers are responsible for the sales and sales of the product they purchased. Law No. 6502 on Consumer Protection and Distance Contracts regarding the delivery of It is subject to the provisions of the Regulation (OG: 27.11.2014/29188) and other applicable laws.

  3. Cargo with product shipping costs Fees will be paid by buyers.

  4. Each product purchased is valid for 30 days It is delivered to the person and/or organization at the address specified by the buyer, provided that it does not exceed the period. this period If the product is not delivered within time, Buyers may terminate the contract.

  5. The purchased product is complete and in order To be delivered in accordance with the specified qualifications and with documents such as warranty certificate and user manual, if any. It has to.

  6. Selling the purchased product If this becomes impossible, the seller must notify the buyer in writing within 3 days of learning of this situation. must report the situation. The total price must be returned to the Buyer within 14 days.

    IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

  7. The buyer does not pay for the product purchased or cancels it in the bank records, the Seller's obligation to deliver the product ends.

    WITH UNAUTHORIZED USE OF CREDIT CARD PURCHASES MADE:

  8. After the product is delivered, the buyer's payment If it is determined that the credit card is used unfairly by unauthorized persons and the If the product price is not paid to the Seller by the relevant bank or financial institution, the Buyer To return the product in question to the SELLER within 3 days, at the shipping expense of the SELLER. It has to.

    DUE TO UNPREDICTABLE REASONS DUE TO PRODUCT DURATION IF IT CANNOT BE DELIVERED:

  9. Force majeure that the Seller cannot foresee If this occurs and the product cannot be delivered on time, the Buyer is notified. Buyer cancels the order, Request that the product be replaced with a similar one or the delivery be postponed until the obstacle is eliminated. can. If the buyer cancels the order; If the payment was made in cash, within 14 days from the date of cancellation. This fee is paid in cash. If the buyer has made the payment by credit card and cancels it, this cancellation The product price will be returned to the bank within 14 days from the date of payment, but the bank will send it to the buyer's account within 2-3 weeks. It is possible to transfer within.

    BUYER'S OBLIGATION TO CHECK THE PRODUCT:

  10. The buyer delivers the goods/services subject to the contract will inspect before purchasing; dents, broken, packaging torn, etc. Cargo of damaged and defective goods/services will not receive delivery from the company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal will be exercised, the goods/services should not be used. Invoice with product

    must also be returned.

    RIGHT OF WITHDRAWAL:

  11. RECIPIENT; the product itself or to the SELLER within 14 (fourteen) days from the date of delivery to the person/organization at the address indicated. No legal or criminal liability, provided that you notify us via the contact information below. may exercise his right to withdraw from the contract by rejecting the goods without taking any responsibility and without giving any reason.

  12. SELLER'S RIGHT OF WITHDRAWAL CONTACT INFORMATION TO BE NOTIFIED: COMPANY

    NAME/TITLE: "NOF KOZMETİK İLAÇ VE GIDA SANAYİ TİCARET LİMİTED ŞİRKETİ"

    ADDRESS : Şerifali Mahallesi Bayraktar Bulvarı No:21A ÜMRANİYE/İSTANBUL

    EMAIL : info@muujizacosmetics.com


    DURATION OF THE RIGHT OF WITHDRAWAL:

  13. If the buyer purchases a service, this The 14-day period starts from the date the contract is signed. Before the right of withdrawal expires, The right of withdrawal cannot be exercised in service contracts where the service begins with the approval of the consumer.

  14. Due to the use of the right of withdrawal Expenses belong to the SELLER.

  15. 14 (fourteen) periods for exercising the right of withdrawal written notification to the SELLER by registered mail, fax or e-mail within a daily period. and the product is classified as "Products for which the Right of Withdrawal Cannot Be Exercised" as set out in this agreement. It must not be used within the framework of its provisions.

    USE OF THE RIGHT OF WITHDRAWAL:

  16. 3. delivered to the person or the BUYER invoice of the product, (If the invoice of the product to be returned is corporate, the invoice issued by the institution when returning it) It must be sent along with the return invoice. Orders with invoices issued on behalf of institutions Refunds cannot be completed unless a RETURN INVOICE is issued.)

  17. Return form, Box of the products to be returned, It must be delivered complete and undamaged, with its packaging and standard accessories, if any. It is required.

    RETURN CONDITIONS:

  18. SELLER shall notify himself of the notice of withdrawal. within a period of 10 days at the latest from its receipt, the total price and the amount that puts the BUYER in debt. is obliged to return the documents to the BUYER and receive the goods back within 20 days.

  19. Due to the BUYER's fault If there is a decrease in the value of the goods or if the return becomes impossible for this reason, the SELLER shall be liable to the extent of the BUYER's fault. is obliged to compensate for the damages. However, within the right of withdrawal period, the goods or product are not duly BUYER is not responsible for any changes or deteriorations that occur due to use.

  20. Due to the exercise of the right of withdrawal, the SELLER If the campaign limit amount regulated by the company falls below, the amount benefited from within the scope of the campaign The discount amount is cancelled.

    PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

  21. BUYER's request or Underwear that is clearly tailored to your personal needs and cannot be returned. parts, swimsuits and bikini bottoms, make-up materials, disposable products, danger of rapid deterioration After the goods are delivered to the BUYER or are likely to expire, the BUYER Products that are not suitable for return in terms of health and hygiene if their packaging is opened, Products that are mixed with other products after delivery and cannot be separated due to their nature, Regarding periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement goods, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer. goods, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables and packaging by the BUYER. If it has been opened, its return is not possible due to the Regulation. In addition, before the right of withdrawal expires It is also possible to exercise the right of withdrawal regarding services that have started to be performed with the approval of the consumer. It is not possible due to the regulation.

  22. Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes. Stationery consumables (toner, cartridge, ribbon, etc.) must be unopened in order to be returned. They must be untested, intact and unused.

    DEFAULT AND LEGAL CONSEQUENCES:

  23. BUYER can make the payment by credit card. In case of default, the credit card agreement between the cardholder and the bank He accepts, declares and undertakes that he will pay interest and be responsible to the bank. This In this case, the relevant bank may take legal action; Request the costs and attorney fees that may arise from the BUYER. and under any circumstances, in case of default due to the BUYER's debt, the BUYER shall be responsible for the delayed payment of the debt. He/she accepts that he/she will pay the damages and losses incurred by the SELLER due to its performance.

    PAYMENT AND DELIVERY

  24. Your credit and debit cards through our site With, you can benefit from online single payment or online installment opportunities for any credit card. For online payments, the amount will be debited from your credit card at the end of your order.